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Effective Date: March.13, 2026

At Genie Clean Inc, we respect your privacy and are committed to protecting the personal information you provide when visiting our website or using our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect personal information when you:

• Request a quote

• Book a cleaning service

• Contact us through our website

• Subscribe to updates or promotions

• Communicate with our team

This information may include:

• Name

• Phone number

• Email address

• Home or service address

• Details about the cleaning services requested

• Payment information (when applicable)

We only collect information necessary to provide our services.

2. How We Use Your Information

Genie Clean uses your information to:

• Provide and schedule cleaning services

• Communicate about appointments or requests

• Send quotes or invoices

• Improve our website and services

• Respond to questions or customer service requests

We do not sell or rent your personal information to third parties.

3. How We Protect Your Information

We take reasonable security measures to protect personal information, including:

• Secure digital storage systems

• Restricted access to customer information

• Internal confidentiality policies for employees

Our staff are trained to respect the privacy and confidentiality of our clients.

4. Sharing of Information

We may share information only when necessary, including:

• Payment processing providers

• Booking or scheduling software

• Legal authorities if required by law

These partners are required to keep your information secure.

5. Cookies and Website Data

Our website may use cookies or analytics tools to understand how visitors use the site. This may include:

• Pages visited

• Time spent on the site

• Device type or browser

This information is used only to improve website performance.

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6. Data Sharing

Genie Clean Inc. respects your privacy and is committed to protecting your personal information.

• Customer data is not shared with third parties for promotional or marketing purposes.

• Mobile opt-in consent is never shared with any third party for any purpose.

• Any information sharing that may be described elsewhere in this Privacy Policy does not include mobile opt-in data or text messaging consent.

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7. Messaging Terms and Conditions (SMS Communications)

By providing your phone number and agreeing to receive text messages, you consent to receive SMS communications from Genie Clean Inc.

These messages may include:

• Appointment confirmations

• Scheduling updates

• Service-related notifications

• Other informational messages related to your services

SMS Terms

• Message frequency may vary.

• Message and data rates may apply depending on your mobile carrier.

• Consent to receive messages is not a condition of purchase.

Opt-Out

You may opt out of receiving text messages at any time by replying:

STOP to unsubscribe.

For help, reply:

HELP

You may also contact us directly:

Phone: 250-305-4391
Email: lakecitygenieclean@gmail.com

Mobile opt-in information is never shared with third parties.

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8. Your Rights

You have the right to:

• Request access to your personal information

• Ask for corrections to inaccurate information

• Request deletion of your information where permitted by law

To make a request, please contact us using the information below.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

Genie Clean may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Genie Clean Inc
Email: lakecitygenieclean@gmail.com
Phone: 250 305 4391
Location: Williams Lake, British Columbia, Canada